PRIVACY POLICY & TERMS OF SERVICE
PRIVACY POLICY & TERMS OF SERVICE – FENIX PROTECTION GROUP LLC
Last updated: Mar 8, 2026
1. Acceptance of Terms
By accessing this website www.fenixprotection.biz, using our social media, or purchasing any of our services (free or paid), you agree to:
✅ These Terms of Service
✅ Our Privacy Policy
✅ The disclaimer regarding non-guaranteed results
This website is operated by Fenix Protection Group LLC, under the direction of Ramon Muñoz.
2. Disclaimer of Liability
Important:
I acknowledge that the services provided by Fenix Protection Group LLC (financial consulting, insurance services, automation, system implementation, tools such as Go High Level, among others) are intended to facilitate business and financial processes and do not guarantee specific results.
I assume full responsibility for my voluntary participation and release Ramon Muñoz and Fenix Protection Group LLC from any economic, technical, or emotional consequences derived from the use of the services or content provided.
Requirements:
🔞 Minimum age: 18 years old
🧠 Legal capacity: You confirm that you are legally capable of entering into this agreement
3. Data Protection (GDPR / U.S. Laws / International)
IData We Collect
Your Rights
✔ Access / Rectification
✔ Deletion (subject to legal obligations)
✔ Data portability
✔ Objection (you may opt out anytime by replying STOP)
To Exercise Your Rights:
4. Security & International Data Transfers
Providers We Use:
— Go High Level (CRM & automation)
— Stripe (payments)
— Google Workspace (communication & storage)
— Zoom / Google Meet (meetings)
Data Storage:
Your data may be stored on secure servers located in the United States or other jurisdictions with adequate data protection.
All data is protected using SSL encryption.
Cookies:
We use:
✔ Essential cookies
✔ Analytical cookies (e.g., Google Analytics)
Cookies are not installed without consent.
5. Specific Policies
A. Bookings & Payments
✔ Payment methods: Visa, Mastercard, Stripe
✔ Currency: USD
✔ Invoicing: Automatically sent via email
B. Cancellations & Refunds
Consultations / Appointments:
✔ More than 24 hours notice → Free rescheduling
❌ Less than 24 hours → Non-refundable
Digital Products:
❌ No refunds after access is granted
C. Financial & Insurance Services
— Recommendations are based on client-provided information
— Approval depends on underwriting by insurance carriers
— We do not guarantee eligibility or approval
6. Contact & Support
📧 Email: [email protected]
📞 WhatsApp (U.S.): +1 786-916-7453
📞 Phone (U.S.): +1 678-496-2953
🕒 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
⏳ Response Time: Up to 72 business hours
7. Modifications
Fenix Protection Group LLC reserves the right to update this policy at any time without prior notice.
Changes may be communicated via:
✔ Website: www.fenixprotection.biz
✔ Official communication channels
SMS Communication Policy
By providing your phone number through www.fenixprotection.biz, you consent to receive text messages from Fenix Protection Group LLC, including:
✔ Appointment reminders
✔ Follow-ups
✔ Service updates
✔ Promotional messages (if applicable)
Message details:
✔ Message frequency may vary
✔ Message & data rates may apply
✔ You can reply STOP to unsubscribe at any time
✔ Reply HELP for assistance
We do not sell or share your phone number with third parties for marketing purposes.
Protección personalizada para cada familia y situación financiera
Contacto
Main Office
5425 Peachtree parkway
Peachtree Corners GA 30092
[email protected]
WhatsApp: +1 786-916-7453
Teléfono: +1 678-496-2953
Fenix Protection Group LLC
Todos los derechos reservados. 2026
Política de Privacidad de Datos.
Términos y Condiciones
Cookies
Contacto
Main Office
5425 Peachtree parkway
Peachtree Corners GA 30092
[email protected]
Teléfono: +1 786-916-7453
Fenix Protection Group LLC
Todos los derechos reservados. 2026
Política de Privacidad de Datos.
Términos y Condiciones
Siguenos